Process ! Process !! Process !!!
Process ! Process !! Process !!! This is the new credo in every office. It makes it look as though everybody was working ( since Indian Independence ) without a process and got to where we are today without a care for systematic work. Frankly the way people and organisations go about their work today and the results achieved do not indicate any marked change in terms of quality of output and quantum of output. Orders continue to be difficult to track, outstanding difficult to obtain and deliveries happen haphazardly. But the English has changed. Process has become a good smokescreen to hide behind. If somebody asks why his or her salary is delayed, the response is that process is being followed and not an apology for the delay in paying the salary. When somebody questions the delay in execution of some work in office, pat comes the reply that the employees are sticking to a process. To me , it appears as though the meaning of the word "process" these days is "no". P...